DISBAN / SUPPORT & CORRECTIONS

Help us get it right.

Updated 23 September 2026.

Report a classification error

Include the domain, expected classification, date of the check, and the result’s reason. If the domain was repurposed, include public evidence of the current service or ownership change. A shared Google, Microsoft or other hosting provider alone does not establish whether a domain is disposable.

Send domain-level details only. Never send API keys, verification codes, passwords or mailbox contents. We may request additional verification through the support channel before taking account-related action.

What happens next

A correction is reviewed against current DNS, provider evidence and historical associations. A report does not automatically add or remove a domain. Approved changes affect new queries; previous activity remains an unchanged snapshot until its retention period ends.

Account and access help

Use Change email to correct an address during sign-in, or request a new code after the cooldown. A verification code lasts 10 minutes. For account data, export or delete activity from the dashboard; account deletion requires fresh email verification.

File a ticket

Open support in your dashboard ↗

Signed-in users can create a ticket and follow replies here. Resolved tickets are retained for 90 days. For sign-in problems, use the contact below when configured.

Contact

[email protected]

Avagama Consulting

No response-time commitment is offered during local testing.